Legal

Privacy Policy

Last updated: draft — pending review

This is a standard starting draft, not final legal copy. It should be reviewed (and likely revised) by Cline Insurance's own counsel before being treated as binding.

1. Information we collect

When you use this site — including submitting a callback request, an agent-application form, or asking a question through our chat assistant — we may collect information you provide directly, such as your name, phone number, email address, and any message or notes you include.

2. How we use your information

To respond to your inquiry and follow up by phone, text, or email.
To route your request to the appropriate licensed agent.
To improve our site and the assistance we're able to offer.

We do not sell your personal information.

3. AI chat assistant

This site offers an AI-powered chat assistant to answer general questions, including after business hours. Conversations may be processed by a third-party AI service to generate responses. The assistant is not a substitute for advice from a licensed agent, and any information you share in chat may be logged to help our team follow up if you ask to be contacted.

4. How we share information

We share information with:

Cline Insurance's own licensed agents, to follow up on your request.
Service providers who help us operate this site (for example, hosting, email delivery, and the technology platform that stores and processes leads on our behalf).

We do not share your information with third parties for their own marketing purposes.

5. Data retention

We retain contact and inquiry information for as long as reasonably necessary to respond to your request and maintain our business records.

6. Your choices

You may ask us to stop contacting you, or to delete information you've submitted, by calling us at (601) 487-6510.

7. Not affiliated with Medicare

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

9. Contact

Questions about this policy can be directed to Cline Insurance at (601) 487-6510.